BERLIN/SAN FRANCISCO – January 22, 2025 – Camunda, the chief in course of orchestration and automation, right this moment launched its 2025 State of Course of Orchestration and Automation Report, revealing 82 p.c of organizations worry “digital chaos” as a consequence of more and more advanced, interconnected, and automatic processes. The report highlights that organizations now handle a median of fifty endpoints to execute duties which can be a part of a course of of their enterprise.
This a rise of 19 p.c over the previous 5 years and is contributing to rising enterprise threat.
In accordance with the report, a scarcity of management has elevated compliance dangers for 82 p.c of organizations, whereas 77 p.c report increased dangers of core enterprise processes failing. Alarmingly, 82 p.c imagine that, if these dangers go unchecked, they may result in what could possibly be described as “Automation Armageddon.”
“Finish-to-end course of orchestration and automation are vital to delivering enterprise outcomes. Nonetheless, right this moment’s digital infrastructures and processes are each advanced and interdependent, making it a big problem,” stated Kurt Petersen, senior vp, buyer success, at Camunda. “In a continuously evolving panorama, organizations usually wrestle with siloed instruments and applied sciences, which hinder their capacity to streamline operations or obtain full visibility. With out decisive motion, automation packages threat overwhelming organizations with fragile options, lack of complete governance, extreme whole value of possession, and more and more diminished agility to satisfy altering enterprise wants. In the end, corporations who can’t get their automation below management will lose out to savvy rivals who’ve mastered course of orchestration and automation.”
Camunda commissioned Coleman Parkes to conduct a survey amongst 800 respondents (350 US, 150 UK, 150, Germany, 150 France) at organizations with not less than 1,000 workers. All respondents are both liable for or considerably concerned in course of automation of their group. This survey was carried out on-line between September 30 and October 28, 2024.
The total report could be downloaded here.
Synthetic intelligence is remodeling enterprise operations as organizations leverage giant language fashions (LLMs), machine studying, or different AI capabilities to reinforce operations and enhance buyer experiences. Nonetheless, in lots of circumstances, AI is just deployed as a degree resolution to sort out a single job, quite than supporting a business-wide technique. Whereas most organizations are desirous to broaden their AI capabilities within the subsequent three years, they face vital challenges in successfully scaling and operationalizing AI.
The report reveals:
- 85% of organizations face challenges in scaling and operationalizing AI throughout their enterprise.
- 84% say a scarcity of transparency in making use of AI purposes inside enterprise processes is inflicting regulatory compliance points.
- 93% imagine AI have to be absolutely built-in into orchestrated processes to maximise the return on funding and enterprise worth.
Many organizations have carried out vital automation however usually face challenges in successfully managing it throughout numerous methods and processes. Profitable organizations unlock worth from automation by leveraging process orchestration as a vital functionality for coordinating the shifting components or endpoints of a enterprise course of and typically even integrating a number of processes.
The report highlights:
- 82% of companies acknowledge the necessity for higher instruments to handle how their processes intersect.
- 79% report that, whereas they’ve carried out vital automation, they lack a strategy to management, handle, and maintain it successfully.
- 86% say an organization can not have hyperautomation with out having course of orchestration.
- 81% say, with out course of orchestration, reaching an autonomous enterprise might be a pipe dream.
“If organizations are to efficiently operationalize AI throughout their whole enterprise, AI purposes and companies have to be orchestrated like some other endpoint inside automated enterprise processes. This may guarantee they continue to be compliant and maximize the return on funding from their AI investments. Course of orchestration is the important thing to managing complexity, connecting legacy methods, and coordinating numerous endpoints. With out it, hyperautomation and the autonomous enterprise will stay out of attain for many organizations,” added Petersen.
